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Legal

Refund and cancellation policy

Last updated: October 11, 2026

In short

  • You can cancel a paid plan at any time; you keep it until the end of the period you paid for.
  • Your first payment is refundable in full if you ask within 7 days.
  • After that, payments aren't refunded for unused time, except in the cases listed below.
  • Nothing you created is deleted when a paid plan ends.

Free services

The free test API, its API keys, the developer tools, the lessons and the Free plan of the API builder cost nothing and never ask for payment details, so there is nothing to cancel or refund.

How paid plans are billed

  • Paid plans of the API builder are billed monthly or yearly, as you choose, in advance, at the price shown on the pricing page when you subscribe.
  • Payments are processed by Razorpay. We never see or store your full card details.
  • Your plan renews automatically at the end of each month or year until you cancel it.
  • A plan is bought for one workspace. For a team workspace, its owner pays, cancels and asks for refunds; members don't pay separately.
  • Plans are delivered online: the paid features apply as soon as the payment is confirmed. Nothing is shipped (see the shipping and delivery policy).

Cancelling

Cancel at any time from Settings, under Plan and billing. Your paid plan stays active until the end of the period you have already paid for, and you won't be charged again. When the period ends, your account moves to the Free plan.

Moving to the Free plan never deletes your data. Projects and records over the Free plan's limits stay readable and editable; you just can't add more until you upgrade again or remove some.

When we refund

We refund a payment in full when:

  • It was your first payment for a paid plan and you ask within 7 days of it. (Once per customer.)
  • You were charged twice for the same period, or charged by mistake.
  • You were charged after you had cancelled.
  • A problem on our side made the paid features unavailable for a large part of the period. We may refund part of the payment for shorter outages.
  • The law requires a refund.

Otherwise, payments aren't refunded for the unused part of a month or year, including when you cancel or delete your account partway through a period.

How to ask for a refund

Email support@testingapis.com within 30 days of the payment, from the email address of your account, with the date and amount of the payment (or the Razorpay payment ID from your receipt) and a short reason. We reply within 2 business days.

If you are thinking of deleting your account, ask for any refund first: deleting it cancels your subscription immediately.

How refunds are paid

Approved refunds go back to the original payment method through Razorpay, in the currency you paid in. They usually arrive within 5–7 business days, depending on your bank. We can't cover differences caused by exchange rates or by fees your bank charges.

Failed payments

If a renewal fails, Razorpay retries it and your paid plan stays active for 7 days. If the payment still doesn't go through, your account moves to the Free plan. Failed attempts are not charged.

Donations

Donations through Buy Me a Coffee are voluntary and are handled under our terms. If you donated by mistake, email us and we will help.

Changes to this policy

We may update this policy. The date at the top shows the latest version. A change never affects a payment made before it.

Questions about refunds? Email support@testingapis.com or see how to contact us.